Privacy Policy (GDPR Compliant)

Privacy Policy (GDPR Compliant)

Effective Date: 19th Decemeber 2025

Ondrives Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect personal data when you use our website www.ondrives.com, which operates as a technical and product information platform. We do not offer online purchasing or payment services through this website.


Information We Collect

We may collect and process the following types of data:

  • Technical data, including IP address, browser type, operating system, device information, and referring URLs

  • Usage data, relating to how visitors interact with website content and features

  • Information voluntarily provided through contact forms, email enquiries, or AI-assisted chat interactions

We do not intentionally collect special category or sensitive personal data.


How We Use Your Data

We use collected data to:

  • Operate, maintain, and improve our website

  • Respond to technical, product, or commercial enquiries

  • Monitor website performance, security, and usage trends

  • Support AI-assisted functionality and prevent misuse

We do not process payments or collect financial information via this website.


Use of AI Assistants (OpenAI & Google Gemini)

Our website includes AI-powered assistants to help users access technical information and navigate product content.

These assistants are powered by third-party AI service providers, including:

  • OpenAI (ChatGPT)

  • Google (Gemini / Generative AI services)

User inputs may be processed by these providers solely for the purpose of generating responses.

We do not intentionally store, profile, or use chat interactions to identify individuals on our own systems.

Please do not submit personal, confidential, or sensitive information when using AI-assisted features.

Where available, AI services are configured to:

  • Minimise data retention

  • Prevent submitted content from being used for AI model training


Technical Documents and AI Grounding

Technical documents uploaded or referenced for AI-assisted responses contain product, engineering, and technical information only and do not include personal data.

These documents are used solely to improve the accuracy and relevance of technical responses.


Cookies and Tracking Technologies

We use cookies and third-party analytics tools to understand how visitors use our website and to improve functionality.

For detailed information, please refer to our Cookie Policy.


Data Storage and International Transfers

Personal data may be processed or stored outside the European Economic Area (EEA), including in the United States.

Where this occurs, we rely on appropriate safeguards, such as Standard Contractual Clauses (SCCs), to ensure compliance with UK GDPR and EU GDPR requirements.


Your Data Protection Rights

You have the right to:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Object to or restrict certain processing activities

  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details below.


Contact Information

Email: sales@ondrives.com

Address:
Ondrives Ltd
Foxwood Road
Chesterfield
Derbyshire
S41 9RN
UK


Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.